FAQ

Questions that are frequently asked. 

Frequently Asked Questions

Have a project in mind? Request a quote and let's get it into production.

1. What custom apparel services do you offer?

We offer professional embroidery, DTF printing, laser-engraved leather patches, custom hats, print-on-demand apparel and logo services. Most of our production is completed in-house.

2. Do you offer print-on-demand for clothing brands?

Yes. Our Canadian print-on-demand services are designed for clothing brands that want to sell apparel without carrying large amounts of inventory. We handle the apparel and production while you focus on building your brand.

3. What is DTF printing?

Direct-to-Film (DTF) printing is a professional apparel printing method that produces detailed, vibrant and durable designs. It's an excellent option for T-shirts, hoodies, crewnecks and other custom clothing.

4. Do you offer custom embroidery?

Yes. We provide professional custom embroidery for hats, polos, jackets, workwear and other apparel using commercial Tajima embroidery equipment.

5. Can you make custom leather patch hats?

Absolutely. We produce laser-engraved leather patches in-house with a variety of colours available. Patches can be professionally stitched onto your hats or produced with an adhesive backing depending on the application.

6. Can I supply my own clothing or hats?

In many cases, yes. Customer-supplied garments and hats can be decorated depending on the material, design and project requirements. Contact us first so we can confirm compatibility.

7. What file type do you need for my logo?

For printing, we prefer vector artwork in .AI or .EPS format. If you don't have a vector file, that's no problem. We can convert your existing logo or artwork into the proper format.

8. What if I don't have a logo yet?

We can help. Northbound Apparel Co. works with experienced artists to turn your idea into a professional logo, whether you're starting with a photograph, rough sketch or an idea drawn on the back of a napkin.

9. Can you help me start a clothing brand?

Yes. We work with new and established clothing brands on apparel selection, artwork preparation, DTF printing, custom hats and print-on-demand production. You don't need to have everything figured out before contacting us.

10. Do you offer bulk pricing?

Yes. Pricing depends on the garment, decoration method, quantity and complexity of the artwork. Larger quantities generally qualify for better per-piece pricing.

11. How long does an order take?

Turnaround times vary depending on the size and complexity of your order and our current production schedule. We'll provide an estimated timeline when your quote is prepared.

12. Where is Northbound Apparel Co. located?

We're based in Washago, Ontario, providing custom apparel and clothing brand production for customers throughout Canada.

13. How do I get a quote?

Send us your logo or idea, the type of apparel you're looking for and an estimated quantity. We'll review your project and provide pricing based on exactly what you need.

14. Is there a minimum order?

No. Northbound Apparel Co. offers no-minimum custom apparel, whether you need one item or apparel for an entire business, team or brand. Bulk pricing is available on larger orders.